Trust the Experts - Experience the Difference
At Metro Rooter, we are dedicated to providing high-quality plumbing and septic services to residents and businesses in Jacksonville and surrounding areas. With over 400 years of combined experience, our team of highly trained professionals is committed to delivering exceptional results and unparalleled customer service. Whether you're dealing with a clogged drain, septic system issues, or require routine maintenance, we've got you covered.
Our History
Metro Rooter was established in October 1978 as a water and wastewater treatment plant operations company. Over the years, we've expanded our services to become the most comprehensive Jacksonville plumbing and septic company in the state of Florida. Our journey has been marked by a commitment to innovation, customer satisfaction, and environmental responsibility.
Our Services
We offer a wide range of services designed to cater to the unique needs of our residential and commercial clients. Our services include:
- Residential Plumbing
- Commercial Plumbing
- Grease Traps
- Septic Services
- Septic Pumping
- Drain Cleaning
- Lift Stations
- High-Pressure Grouting
- High-Pressure Vacuum
- Catch Basin Cleaning
- Digless Trenchless Pipe Repair
- Wastewater Services
Why Choose Metro Rooter?
At Metro Rooter, we pride ourselves on our:
- Largest Service Offering: We have the widest breadth of services and access to the widest fleet, ensuring we can handle any job, no matter the size or complexity.
- Environmental Responsibility: Our full-time staff is dedicated to environmental compliance, ensuring our practices are sustainable and eco-friendly.
- Highly Trained Staff: Every staff member has graduated from our extensive training program, ensuring they have the skills and expertise to tackle any challenge.
- Experienced Service Provider: With over 400 years of combined experience, we've seen it all and are equipped to handle any situation.
- Local Service Provider: Our technicians, operation, and equipment are available 24/7, providing prompt response and emergency services when you need them most.
Our Mission
At Metro Rooter, we're dedicated to providing top-notch plumbing and septic services that exceed our clients' expectations. We strive to build long-term relationships, foster trust, and deliver exceptional results that leave a lasting impact on our community.
Excellent Customer Service and Professionalism
The majority of reviewers praised the excellent customer service and professionalism of the technicians from Metro-Rooter. Many reviewers mentioned that the technicians were knowledgeable, friendly, and courteous, taking the time to explain the process and answer questions.
Efficient and Effective Solutions
Reviewers also praised the efficient and effective solutions provided by Metro-Rooter. Technicians were able to quickly diagnose and fix problems, often going above and beyond to ensure customer satisfaction.
Positive Experiences with Specific Technicians
Several reviewers praised specific technicians, including Darrell, George, Stephen, Justin, Chansi, Devid, David, Mike, Shawn, Daniel, Joey, and Rousseau, among others. These technicians were credited with providing exceptional service, being knowledgeable, and taking the time to explain the process and answer questions.
Some Negative Experiences
However, not all reviewers had positive experiences. One reviewer had a negative experience with a technician who was unqualified and inappropriate, and another reviewer was disappointed with the company's failure to show up for an appointment.
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